How can we help?
Real people in the UAE, 24 hours a day.
Before you book
Which airports do you cover?
All UAE airports: DXB, DWC, AUH, SHJ, RKT, FJR and AAN, plus Al Bateen executive on request.
Is the price per person?
No — per vehicle, for everyone in it.
Can I pay in USD?
Yes, online by card, Apple Pay or Google Pay in USD or AED.
On the day
My flight is delayed
Nothing to do. We track your flight and your driver adjusts automatically.
I can’t find my driver
Message them from your trip page, or WhatsApp our 24/7 team and we’ll connect you in minutes.
I have more luggage than planned
Tell us on WhatsApp and we’ll upgrade the vehicle if needed.
Changes, refunds & receipts
How do I cancel?
From your trip link or Manage booking. Free up to 24 hours before pickup.
When do I get my refund?
Refunds go back to your card, usually within 5–10 working days depending on your bank.
Can I get a receipt for my company?
Yes — download it from your trip page, with VAT details.